Refund policy

Returns and Exchanges

We will happily accept returns and exchanges within 30 days of the date your order was delivered.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Body jewelry is exempt from being returned for hygienic reasons. 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at sales@norseamericanviking.com.

Return instructions:

1. Mail your product to:
Norse American Viking
PO Box 70
Napanoch, NY 12458

2. Email the tracking number, your name, and order number to freya@norseamericanviking.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.